When I placed an order for my granddad I gave his address and my phone and it took a bit longer to deliver the products because they phoned me and my granddaddy to check everything and I was nervous because of it. I understand that they work like this ...

Many thanks to the company, I appreciate very much your very qualified and comprehensive support. When I was curious about status of my order I was informed about process of shipment.

Diane Danzebrink says some women were not told about the side-effects of having ovaries removed.

Isobel Perl says suffering from trichotillomania ended up being a turning point for her business.

Phil Fuller is hailed for "almost certainly saving the man's life" when he was due to end his shift.

Sofia Brizio, who lives in Cardiff, said she can spend four hours a day on "disability admin".